Sky wifi router not working

If the hardwired connection is much faster than the wireless one, however, there may be more you can do to optimize your network.

First try moving your router to a more central location in your home. Also, you may be encountering interference from networks adjacent to yours. If you think this may be the case, you can try changing the channel your router is broadcasting on. These tend to be less congested, and therefore better performing than their 2. You could have an unpaid balance that has caused the company to suspend your account, or there may simply be an outage in your area.

Try this: Check to see where your router is positioned. If it is somewhere cramped, such as behind a couch, or crammed into a crowded equipment cabinet, it may have overheated and shut down automatically to prevent any damage. For one, your network may have reset itself due to an update. Take a look at the default network name usually printed somewhere on the router itself and see if you recognize that network when looking for a connection.

Try this: Turn off the offending device and turn it back on. You can also try turning the WiFi off and on again in the settings of your device, just to be thorough. Our speed test tool will allow you to see how your current network is performing in terms of both upload and download speeds. You can also use Speed Test periodically to see if you are really getting the speeds that you are paying for look at your bill for payment info. Just remember that using WiFi will always slow things down a little bit!

You can also run speed tests on different devices and from different locations. If the speed is sluggish on one device or in one location but not the others, that indicates an issue specific to the device or location. The Network Diagnostics tool is a robust program that allows you to get a clear picture of your network health, as well as troubleshoot any issues you may be experiencing. When you first open the program, it will scan your immediate area for any available WiFi networks.

Choose neither of these. You will see a list of networks. The service will then show you a full list of connections around you, including what channel they are operating on. In addition, the program will show you the best channels for both the 2. NirSoft functions very similarly to the Wireless Diagnostics tools for Mac, scanning your WiFi environment and displaying all available networks, as well as a number of useful statistics for each.

NetSpot is a fantastic alternative to both options above, and even features some additional tools that intermediate users may find valuable. Above and beyond being able to view detailed information about your network, NetSpot also allows you to visualize its footprint in your home, showing you any dead zones and weak points that need to be patched up.

A little more speed or reach makes a big difference. On the other hand, if you opt to recheck and manage the location and connected devices, you may follow these steps. Step 1 : Check the location of your router. Step 2 : As you find a new location, make sure to not put it beside or near wireless devices.

Step 3 : Recheck the devices connected to your internet. You may want to disconnect some especially if you are not using it at the moment. In case you want to disconnect all devices at once, you can just change the WiFi password and then reconnect it. This will remove unnecessary devices connected to your router and avoid sky internet not working. To avoid sky broadband not working, improving your equipment or having an upgrade is essential. You may use a WiFi booster to strengthen your Sky internet connection.

Step 1: Relocate your router somewhere exposed. Remember to keep it away from wireless devices. Step 3 : Plug the blue end of the power cable into the blue port of your booster.

You can find it in the back. Though you will have to pay some money for it, it will give you exclusive priority for your core equipment in return. The Broadband Shield is an automatic feature once you use Sky Broadband. Reply 1 Like. Tried to contact sky but been on hold for a while so gave up. Wi-fi and phone working. Post 7 of Post 8 of Reply 7 Likes. Thanks a million Annie , that has worked. Post 10 of Post 11 of Post 12 of Post 13 of Worked a treat.

Thank you! Post 14 of I had same problem but thank you, your suggestion worked. Post 15 of Was this discussion not helpful? I couldn't get it back on, and assumed that it had finally given up the ghost. However, having purchased a new printer I can't get that to connect either. The app of course you need an app these days to install a printer can find the network, and prompts me for a password.

I've tried both several times, just in case of typos. Other devices that were already connected to the wifi network phones, iPads, etc are all still connected and work as usual.

I am therefore stumped. I haven't changed any of the router settings. Does anyone have any suggestions on how to proceed? I suppose I could just return the printer and buy a different one, but I think I may find myself in an endless cycle of swapping one printer for the next.

Answered View answer in the context of this discussion. Right, sorry, some further reading of other posts on this site seems to have provided the answer. In case someone else finds this post first, rather than one of the older ones, here's the fix that worked for me:. I have no idea why that worked, but it did. Thank you to the people who answered that question elsewhere on this forum. View this Answer within the discussion. Hi, I had same problem and considered changing sky router settings but was concerned about creating problems with SkyQ.

This provides a 2. WombatDeath - thanks for this, was having the same issue and found your answer to this via Google. Much appreciated. For anyone with printer issues splitting the Wifi bands can help - use these instructions Split Sky WiFi bands. Hi so tried to do this but once O click on the WiFi tab it asks me to log on with a username and password but so don't know what to enter for this. I tried to enter my WiFi name and password but this doesn't work.

I seen an old post that said to try to admin and sky but this didn't work either. How did you log on?